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Telephony Application Programming Interface (TAPI) – for placing outbound calls with NetSuite. With TAPI you can click on the phone icon next to a phone number. To configure Computer Telephony Integration,. Go to Admin >> Integrations >> Telephony. In the displayed page, configure the telephony integration using the. Computer telephony integration (CTI integration) is a technology that integrates phones with computers in a way that the two can interact and communicate.

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Computer Telephony Integration (CTI) is a set of technologies for integrating and managing the communication or interaction between computers and telephone. Computer telephony integration, or CTI software, empowers the modern worker to use his or her computer system to interact with the company phone system for. Computer Telephony Integration (CTI) is a technology solution that offers fully integrated, turnkey IT solutions including IT infrastructure design.

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CTI, or computer-telephony integration is any technology that enables computers to interact with telephones to improve productivity. Enable/Disable Telephony Integration; Map User Phone Numbers; Receive Incoming Calls; Place Outgoing Calls; Configure Telephony Options; Add Notes to a Call. Telephony Application Programming Interface (TAPI) – for placing outbound calls with NetSuite. With TAPI you can click on the phone icon next to a phone number.